Privacy Policy for Dixie Stix Cleaning Services
Effective Date: July 21, 2025
Last Updated: July 21,2025
At Dixie Stix Cleaning we value your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and protect your information in accordance with the Texas Data Breach Notification Act (Texas Business and Commerce Code, Chapter 521) and 10DCL compliance standards.
1. Information We Collect
We may collect the following types of information:
Personal Information: When you visit our website, request a quote, or schedule a cleaning service, we may collect personally identifiable information such as your name, address, phone number, email address, and payment information.
Non-Personal Information: We may also collect non-identifiable information such as your IP address, browser type, and device information to improve website functionality and user experience.
Payment Information: We may collect payment details for processing transactions, which are handled securely through a third-party processor. We do not store your credit card or payment information directly.
2. How We Use Your Information
We use your information for the following purposes:
To provide and manage cleaning services, including processing service requests and payments.
To communicate with you regarding appointments, offers, promotions, and other relevant information.
To improve website functionality and enhance user experience.
To send marketing materials via text & email (you may opt-out at any time).
To comply with legal obligations and protect against fraud or abuse.
3. Data Security & 10DCL Compliance
We are committed to the highest standards of data security and adhere to 10DCL compliance. This means that we:
Implement strong encryption and security protocols to protect your personal information both online and offline.
Use secure servers and encrypted payment gateways to safeguard payment information.
Regularly assess our security measures and update them to stay compliant with industry standards.
While we take all reasonable precautions to protect your data, no data transmission method is entirely secure, and we cannot guarantee absolute security.
4. Sharing Your Information
We do not sell or rent your personal information. However, we may share your information in the following circumstances:
Service Providers: Third-party vendors who assist in providing services (e.g., payment processors, marketing, and customer support).
Legal Requirements: If required by law or to protect against fraud, we may disclose your personal information to law enforcement or government authorities.
Business Transfers: If we merge with or are acquired by another company, your information may be transferred as part of the transaction.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to track website usage, personalize your experience, and analyze trends. You may adjust your browser settings to manage cookie preferences. However, disabling cookies may affect some features of the website.
6. Data Retention and Disposal
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected. If you request deletion of your personal information, we will comply to the extent allowed by applicable laws and our legitimate business needs. In compliance with 10DCL standards, we securely dispose of personal data when it is no longer required.
7. Data Breach Notification and 10DCL Compliance
In accordance with the Texas Data Breach Notification Act, if there is a security breach involving your personal information, we will notify you without undue delay. You will be informed of:
The nature of the breach.
The personal data involved.
The actions we are taking to resolve the breach and protect you.
As part of our 10DCL compliance, we maintain an incident response plan and work with third-party experts to promptly assess and mitigate any data breaches.
8. Your Rights and Choices
You have the right to:
Access: Request access to the personal data we hold about you.
Correction: Correct any inaccurate or incomplete information.
Deletion: Request deletion of your personal information, subject to legal obligations and our legitimate business needs.
Opt-out of Marketing: Opt-out of receiving marketing communications at any time by using the unsubscribe option or contacting us directly.
To exercise your rights, please contact us at: (361) 201-5813 or dixiestixcleanofthesouth@gmail.com
9. Third-Party Websites
Our website may include links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies before providing any personal information.
10. Children’s Privacy
We do not knowingly collect or solicit personal information from children under the age of 13. If we become aware that we have unintentionally collected such information, we will take steps to delete it.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be reflected with an updated "Effective Date" at the top of the policy. Please review this policy regularly to stay informed about how we protect your personal data.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Dixie Stix Cleaning Services
Email: dixiestixcleanofthesouth@gmail.com
Phone: (361) 201-5813
Website: dixiestixcleaning.org
Additional Notes on Compliance
By following 10DCL compliance standards, we strive to maintain a secure environment for all user data. Compliance with Texas regulations, including the Texas Data Breach Notification Act, ensures that we handle your personal data with the highest level of protection.